Privacy Policy
Introduction
Welcome to Astrona by Vinayaka Gems, operated from Jaipur, Rajasthan, India.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase gemstones or jewelry, or contact us online.
By using our site or services, you agree to this Privacy Policy.
Information We Collect
We may collect the following types of information:
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Personal Details: Name, email address, phone number, billing/shipping address.
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Order Details: Gemstone preferences, date of birth, and other astrology details (if shared).
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Payment Information: Securely processed via third-party payment gateways such as Razorpay, PayPal, or Stripe (we never store card details).
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Technical Data: Device information, IP address, cookies, and browsing data for analytics and personalization.
How We Use Your Information
We use your data to:
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Process and deliver your gemstone or jewelry orders.
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Provide astrology or gemstone recommendations based on your details.
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Respond to your messages, requests, or queries.
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Send updates, offers, or newsletters (only if you opt-in).
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Improve our website, services, and customer experience.
We never sell or rent your personal information to third parties.
Data Protection & Security
Your privacy is our top priority.
We use SSL encryption, secure data storage, and restricted access to protect your information.
While we take all necessary steps to ensure safety, no online data transmission can be guaranteed as 100% secure.
Cookies & Tracking
Our website uses cookies to:
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Understand how visitors use our website.
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Personalize product recommendations and ads.
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Improve performance and user experience.
You can disable cookies anytime through your browser settings.
Third-Party Services
We may use trusted third-party services such as:
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Payment Gateways (for secure transactions)
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Analytics Tools (Google Analytics, Meta Pixel)
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Shipping Partners (to deliver your orders)
These partners have their own privacy policies and handle data responsibly in accordance with applicable laws.
Your Rights
You have the right to:
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Request access to your personal data.
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Ask us to correct or delete your information.
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Withdraw consent to receive promotional emails.
